Terms And Conditions

Definitions:

Hera Casino = "the casino "
Member/player = "the player"

By installing the Hera casino software the player agrees to and acknowledges all the terms and conditions laid by the casino.
As a result every player will follow and fulfill all the obligations dictated by these Terms and conditions.

By installing and as a result playing as a player in the casino and by opening an account the player agrees to abide by all the casino rules.
As a contributing player either in fun money mode or real money mode the player by definition agrees to all the terms relating to his account both in play and in withdrawal in a way of reimbursement from the casino by way of any prize, bonus or other system of rewarding our players.

The players accepts and acknowledges as part of this agreement that Terms and condition may be changed, every change added will show a time and date.
However it is the player's responsibility to recheck the terms prior to each deposit.

A player who is in disagreement with the terms and condition may chose to stop playing or not registering at all.

Age restrictions are in effect as agreed by the players jurisdiction, territory or country.
At no time and under no condition is a player under the age of 18 is allowed to pay at the casino regardless of sex.

It is the full responsibility of the player to check if online gaming is allowed in their domain.
As some authorities forbid online gaming the casino games can only be legally played where the relevant rules allow it.
If a player downloads and uses the casino games in a restricted game area he shell alone face any legal ramifications.
The casino cannot and will not provide any legal advice or counsel of any of these legal matters.

The casino is forbidden to become involved in any of the following: individuals living in:

• Costa Rica, Israel ,Finland, Poland, Iran , Sudan, Jordan, Syria, Zaire, Ethiopia , Uganda , Kenya , Mozambique , Angola ,Namibia , Zambia, Chad, Iraq, Algeria , Botswana , Algeria ,Kyrgyzstan , Afghanistan , Turkmenistan, Tajikistan.

In a case players from the above listed country will manage to deposit funds in their account, The casino will close their account and refund the funds. All winnings shall be void.
The casino or his employees, affiliates, wholesalers, advertising, licensees, media partners , distributors , promotions, agents , subsidiaries or retailers will not and will ever offer any kind of warranty or representation implicit or explicit to any of the players legal right is regarding to his rights to play in the casino.

Casino employees ,affiliates, wholesalers, advertising, licensees, media partners , distributors , promotions, agents , subsidiaries or retailers and their immediate family members are forbidden to play any of the casino games for real money unless they have obtained the consent of the casino director prior to depositing any funds. Discovery of such event by the casino will result in the immediate termination of the account. All winnings or bonuses above the original deposit amount shall be lost and the original deposit amount will be refunded only to the same source.

All casino games are for the purpose of entertainment only, all games can be played with no deposit without risking any real money.
Every Player at their own discretion agrees to take on the risk involved in betting.
By playing the player agrees and accepts that all games in the casino in general are not indecent, unfair or offensive to him.

Real money play, automatically acknowledges that the player is at legal age and is legally allowed to play the casino games within their own territory /country or jurisdiction.
The casino, as mentioned above is exempt from providing to any player any legal umbrella for their participation in any game of real money play.
By participation the player agrees there are no legal issues against playing in the casino always keeping in mind the sole responsibility of determination of their legal eligibility is their own alone.

The casino reserves the right to cancel at any player account at any time and for any reason without notification to the player, the casino provides personal entertainment, use/ access of the casino for any other mean or the casino web site is forbidden.

In the case of account termination the balance of the player account will be credited or sent by cheque.
Should further investigation will be needed as a result of illegal or fraudulent transaction the casino could disqualify any winnings, and withhold the balance as a result of any of the listed bellow instances:

• The player was found to have more than 1 active account.
• Mismatch of information in the account and supplied credit card information.
• Cashing out prior to fulfilling the promotion received requirements.
• False or incorrect information at sign up
• Not of legal age
• Player incited in games while being in a legally restricted area.
• Player has permitted / allowed by intention or unintentionally to another member / player to participate in games using their account.
• Participation of a player for non entertainment but rather in a professional capacity, or have associated himself in the games with another player from a different club / group or part of such club or group.
• Deliberate charge back on the deposited money into their Casino account.
• Discovery of cheating, using any form of automation system to play to help the cheating and has been created deliberately and especially to cause the casino loss of revenue in it malice operation.

If the casino shall come by information that one of the above rules have been broken / affected by a player in another online based casino, the casino reserves the right to act accordingly.

Every player agrees to participate in any advertising event or promotional campaign upon winning any prize resulting from him playing at our casino, The casino can use the players name without any payment or compensation to the player, unless this is with contradiction or violation on a law or relevant ruling.
The actual reason for this clause is posting of a big winners (such as jackpots) real name on our site or magazine or other media of the casino choosing .

Any complaint or dispute must be submitted no later than 14 days of the event in question.
All submissions shall be done in writing only.
Complaints made out of the 14 days time frame will not be addressed.
If extenuating circumstances exists the casino will address each issue on a case by case basis, keeping always the right to use the 14days rule.

Discrepancies between results on a player's software and the Hera casino software will be decided by the results on the casino server.

Taxes if any apply to any players winnings are the sole responsibility of the player.

All games or activities represented on the casino software can be withdrawn or changed by the casino without notice.

An account with no activity for 6 months or more will result in forfeiting the balance, should a player return and wish to withdrawals on the funds his request will be examined keeping the 6 month rule option in effect.

Account names are non transferable or changeable, every player should keep his /hers log in user and password private and secure.
The original owner on the account is the only one permitted to take part in any casino activity and collect any revenues of any from their account.

The casino is not responsible to keep players user and passwords in the case of loss, unless the error is on the casino side.

Internet issues or malfunction in not the casino responsibility and sole responsibility rests on the player his system provider or computer.

Securing a place in the casino under fraud , cheating or false information or making false accusations and libelous statements will expose the liable person to the full extent of the law or its agencies, Hera casino will take every mean possible to safeguard its clean name and reputation VIA suits or any other legal means to recover damages from the said player.

Casino or his employees, affiliates, wholesalers, advertising, licensees, media partners, distributors, promotions, agents , subsidiaries or retailers will be held risk free by any players by way of underwriting to the player responsibilities from any :expenses, cost, liabilities or damages whatsoever resulting in a players :

1. Use entry or reuse of the casino website.
2. Use of web site materials.
3. Use entry or reuse of the casino server.
4. Casino activity and its games.
5. Acceptance of prizes or winnings.

The player agrees to indisputably indemnify Hera Casino, directors, employees, officers, all associated affiliated organization or persons against all expenses, costs damages, liabilities that rise or could arise as a result of any legal measure taken against or by the player or any other action arising by the casino or any of it directors, employees, officers or any affiliated organizations or persons.
The above includes but by no means limited to , legal implications rising as a change of legal climate if criminalization of online gambling within the players country , territory or jurisdiction.

Hera casino name is trademark of the casino, No player has any rights to use the term or any other text, graphics methodologies or concept by his participation in the site and any material contained therein.

Casino materials which have been mutilated interfered with damaged or forged are void and unusable, how they were obtained is unimportant whether electronically or physically they are void.
Any liability held by the casino for one of its games containing error is limited to replacement by the same material only.

Any products or articles submitted to the casino for prize claims are the sole property of the casino , these item will remain in the possession of the casino.
Hera casino will not be responsible for damaged, late, lost, illegible, incomplete , mutilated , misdirected or mail requests for any prize claims .

The $ symbol refers to USD only.

When required Hera Casino will use / publish a player's last initial and first name only.

Hera Casino operates under a license from Costa Rica.

Progressive Jackpots are paid out in USD only; the amount will be subject to the game played and is cashed out when a successful win has taken place.

We recommend printing out all this information as to avoid any misunderstandings to the ways the casino operates.

All player information is private and confidential ,no third party will be given this information for any distribution or solicitation purposes.

Each player can withdraw up to 2500 USD per week, if the withdrawal request is for a higher sum the balance left will stay in the players account to withdraw the following week another 2500 USD.
This rule applies to all progressive jackpots as well.
All withdrawals are subject to the above listed rules and verification of all the relevant documentation.

Final and exclusive agreement

All the above listed terms & conditions are a final agreement outlining the understanding between Hera casino and you , the player and are complete agreement and representation of the understanding between Hera casino and all participating player in the casino.

Any change made to these terms& condition or any of the casino procedures will be effective immediately after the change.
Hera Casino has the prerogative right to make such amendments without notice to you , all changes are the domain of the Casino Management alone.
All amendments made are to help improve player security and interests.

Hera Casino can ask for proof of age at any time to ensure no underage players have access to the casino.
As a gesture of good faith the player is requested to review these rules terms & conditions at least 1 time per month.

to cash out any amount you first have to wager the total of your deposit and bonus total 20 times , unless otherwise stated in writing and by and authorized Hera Casino representative.
No withdrawal is possible until the wagering requirements have been met.

Hera casino can withhold any amount over a player original deposit if the bonus funds have been wagered on un participating games (see bonus terms and condition or as stated below) as part of the wagering requirements.
Example deposit 25 $ get your 200% bonus you now have 75$ your minimum wagering requirements is 1500$.

Wagering contribution by game -

100% on slots

100% on Keno

0% on all card and table games.

When receiving a bonus each player can request customer support by email or telephone to remove the bonus form his account , if the bonus money is already in play it cannot be removed until all wagering requirements have been met .

normally we do not have a no deposit bonus , However we might give them from time to time using special coupons , when given the bellow rules apply :

1. To withdrawal a 99 time wagering requirement stands.
2. Maximum cash out of 100 $.
3. Free cash is valid only on slots; winnings on restricted game will be disregarded.
4. prior to free money withdrawal a 25$ deposit is necessary.

Any suspicious or criminal activity may be reported to the authorities.
If such an event takes place player may be called on to produce certain documents related to casino deposits or withdrawals.
Such papers could be clear photo ID, purchase declarations, proof of address and credit card copy.
These requirements where put in place to increase security to all our members and to comply with gaming rules and regulations.